What are recording filter?

Recording filters can help you filter the relevant recordings to focus on a specific subset of your users. With the selected filters, you can also save them as Segments. This allows you quick and repeated access to your most relevant recordings for regular use. 

Date range filter

The date range filter is a common filter in Howuku features. This allows you to filter all the session data that were taken during specific timeframes. In the Recordings feature, you can focus on the recordings data under a specific date and even a custom date range. 

If you see fewer recordings than expected, you may select a wider date range to reveal more recordings. 

Common filters

Besides the date range filters, Howuku offers a wide range of filtering options to help you drill down into your recording data. These filters can be applied independently or in combination with each other. When you select multiple filters, the data shown in the recording will meet the criteria for every filter applied. 

Pages

• Visited URL
  • Filter the recordings that include a specific page
  • Support "Contain" and "Not contain"
  • Example: you launch a new webpage and you want to focus your attention on the page to see how the user reacts to the page. 
• Landing URL
  • Filter the recordings where users entered the site on a specific page
  • Support "Contain" and "Not contain"
  • Example: you run ads to direct traffic to a page and you want to see which page people go after it.  
• Exit URL
  • Filter the recording where the user left the site on a specific page
  • Support "Contain" and "Not contain"
  • Example: you have a valuable page and want to understand if and why users leave the site from it. 
• Referrer URL
  • Refer to the advanced filter. 

Recording Attribute 

• Click on text
  • Filter the recording where users click on a specific text on the site. 
  • Example: You want to track users who click on Try for Free on the sign-up page. 
• Rage click
  • Refer to advanced filter. 
• Error click
  • Filter the recording where users perform an action on the site and Javascript error happens right after the click. 
  • Example: You want to identify any Javascript error when users browse the site. 
• U-turn
  • Refer to advanced filter. 
• Session duration
  • Filter the recording where users spent a specific amount of time on the site. 
  • Support "Is More Than" and "Is Less Than"
  • Example: You want to track users who spend more than 60 seconds to see what makes them stay.
• Page count
  • Filter the recording where users accessed a set number of pages.
  • Support "Is", "Is More Than" and "Is Less Than"
  • Example: you want to track users who navigate more than 5 pages to see what makes them stay.  
• Favourite
  • Filter the recording where you or team members have marked them as a favourite. 
  • Support "Is" and "Is Not"
  • Example: your team member has spotted something special in the recording and marked it as a favourite. You can filter it to focus on the highlighted recording. 

Device Info

• Device
  • Filter the recording where users use a specific device type such as desktop, mobile and tablet. 
  • Example: you want to track issues that affect desktop users only. 
• Operating System
  • Filter the recording where users use a specific operating system such as Windows, macOS and Linux.
  • Example: you want to detect differences between experiences on Windows and Mac. 
• Browser
  • Filter the recording where users use a specific browser such as Chrome, Firefox and Safari.
  • Example: you want to compare the performance between Chrome and Safari.  

UTM Tags

• Campaign
  • Filter the recording where users navigate to the site from a specific campaign in the UTM tags. 
  • Support "Is" and "Is Not"
  • Example: you want to track the user group that comes from a specific campaign.
• Source
  • Filter the recording where users navigate to the site from a specific source in the UTM tags. 
  • Support "Is" and "Is Not"
  • Example: you want to track the user group that comes from a specific source.
• Medium
  • Filter the recording where users navigate to the site from a specific medium in the UTM tags. 
  • Support "Is" and "Is Not"
  • Example: you want to track the user group that comes from a specific medium.
• Term
  • Filter the recording where users navigate to the site from a specific term in the UTM tags. 
  • Support "Is" and "Is Not"
  • Example: you want to track the user group that comes from a specific term.

User Attributes

• Name
  • Filter the recording with a specific user name
  • Example: you want to track the specific user's user journey. 
• Email
  • Filter the recording with a specific email
  • Example:  you want to track the specific user's user journey. 
• Visitor ID
  • Filter the recording with a specific visitor ID
  • Example: you want to track the user journey of the user who visits the site repeatedly. 
• Identified user
  • Filter the recording with an identified user
  • Support "Is" and "Is Not"
  • Example: you want to track the identified user on how they browse the site. 
  • The user will be identified when they submit details on the contact form of the site. Or you also can click here to learn how to identify users by using Javascript. 
• IP address
  • Filter the recording with a specific IP address 
  • Support "Is" and "Is Not"
  • Example: you want to track the specific user's user journey.. 
• Location
  • Filter the recording where users originate from a specific country. 
  • Support "Is" and "Is Not"
  • Example: You want to identify and understand a particular country as underperforming or overperforming. 

Events Attributes

• Events
  • Filter the recording where users took a specific action that triggered an event in Howuku. Learn more about Howuku tracking custom events.
  • Support "Is" and "Is Not"
  • Example: you want to focus to track users who clicked on a specific CTA button or element on your page. 

Advanced filters

The advanced filter is only available on the Pro plan and above. Not on those plans? Learn how to upgrade your plan.

• Referrer URL
  • Filter the recording on a specific URL/ page that users visit before entering your site. 
  • Support "Contain" and "Not contain"
  • Example: You want to understand the user behaviour of the people who come from a specific page.
• U-turn
  • Filter the recording where users return directly to the previous URL, within 7 seconds of leaving that URL. 
  • Example: The checkout flow needs to be improved after seeing multiple users U-turn to edit checkout information. 
• Rage click
  • Filter the recording where detect multiple clicks on the same element during a user journey. Defined as 3 Clicks within 280ms of one another.
  • Support "Is" and "Is Not"
  • Example: you want to find the bug or the user-expected clickable elements on your site to improve the user experience.