Connect Howuku with Pabbly

Modified on Fri, 28 Apr, 2023 at 10:48 PM

Pabbly lets you connect Howuku to 850+ other popular web services into a customized workflow with three steps:

  1. Tigger Step - select an application that initiates your workflow when data is received
  2. Action Step - select the application that you would like to transfer the data to
  3. Enable Workflow - once trigger and action steps are set, simply enable the automation workflow.

The trigger step in Pabbly integration supports the following:

  • New incoming feedback responses
  • New incoming survey responses
  • New recordings 

Requirement


Enable Pabbly integration in website settings

Only the account owner and team members with admin permission can enable the Pabbly integration. 

  1. Click on the Profile icon on the top right of the dashboard
  2. Locate and click Website from the sidebar menu
  3. Select the website and click on the Connect Integration tools button.
  4. Turn on the HTTP Webhook integration. 
  5. Once enabled, all the team members can use it on the Feedback widget, Survey or Sessions Recording. 

Setup HTTP webhook for a Survey

  1. Go to Survey and click on the New Campaign button.
  2. Go to the Responses Notification section. 
  3. Turn on the toggle on the HTTP Webhook. 
  4. Set up your workflow in Pabbly and copy the provided Webhook URL from Pabbly.
  5. Paste the Webhook URL to the Howuku and click the Save button.

Setup HTTP webhook for a Feedback Widget

  1. Go to Feedback and click on the New Campaign button.
  2. Go to the Responses Notification section. 
  3. Turn on the toggle on the HTTP Webhook. 
  4. Set up your workflow in Pabbly and copy the provided Webhook URL from Pabbly.
  5. Paste the Webhook URL to the Howuku and click the Save button.


Setup HTTP webhook for a Recording

  1. Go to Recordings and click on the Tracking & Targeting button on the upper right.
  2. Go to the Notification section. 
  3. Turn on the toggle on the HTTP Webhook. 
  4. Set up your workflow in Pabbly and copy the provided Webhook URL from Pabbly.
  5. Paste the Webhook URL to the Howuku and click the Save button.

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